"Personal information," as used in this policy, is information that specifically identifies a person, such as a person's name, address, telephone number, or e-mail address. Personal information also includes information about a person's activities, such as information about his or her activity on our Sites or our Service, and demographic information, such as date of birth, gender, geographic area, and preferences, when any of this information is linked to personal information that identifies that person. Personal information does not include "aggregate" or other non-personally identifiable information. Aggregate information is information that we collect about a group or category of users that is not personally identifiable or from which individual identities are removed. We may use and disclose aggregate information, and other non-personally identifiable information, for various purposes, including but not limited to sharing with third parties aggregated demographic and statistical information.
Collection of Information
Passive Information Collection
When you visit the Sites or use our Service, some information is automatically collected, such as your computer's IP address, browser type, system type, the content and pages that you access on the Sites or Service, "referring URL" (i.e., the page from which you navigated to the Sites), the pages from which you navigate to and from the Sites or Service, and the time you spend on the Sites or the Service. We collect this information passively using technologies such as standard server logs, cookies, and clear GIFs. When you visit the Sites, we may install a cookie on your computer. Cookies are small pieces of information that we place on your computer’s hard drive to enable you to more easily communicate and interact with the Sites and for us to collect and record information related to your use of the Sites.
We use passively-collected information to administer, operate, and improve our Sites, our Service, and our other services and systems, and to provide services and content that are tailored to you. If we link or associate any information gathered through passive means with personal information, we treat the combined information as personal information under this policy. Otherwise, we use information collected by passive means in non-personally identifiable form only.
Also, please be aware that third parties may set cookies on your hard drive or use other means of passively collecting information about your use of their services or content. We do not have access to, or control over, these third-party means of passive data collection.
If you choose to register on the Sites, you are required to provide us with personally identifiable information, which may include your full name, billing and shipping addresses, telephone number, business name, state tax or reseller ID, credit card information and email address. You may also choose to sign up for any newsletters offered by CWI. Signing up for the newsletter does not require registration. However, we will need to obtain your name and email address in order for you to subscribe to the newsletter.
When you make a purchase through the Sites, you are required to provide us with personally identifiable information. This information may include your full name, your email address and method of payment, such as your credit card or debit card data, so that we may charge you for your purchases. We also will require information for the shipment of your order, which may include your address and telephone number, or the name, telephone number and delivery address of a third-party recipient of your order. We of course will use your personally identifiable information to charge or debit your accounts in payment for your purchases. We will forward certain of your personally identifiable information to delivery services and other third parties who process or deliver the products that you purchase from CWI, as needed for the processing or delivery of your order.
We may offer various other ways for you to provide personal information to us voluntarily on our Sites or our Service. For example, we may offer account registration, the ability to create and maintain user profiles, the ability for you to participate in surveys or contests that we may provide, and the ability to post or share photographs, videos, and other content with other users of our Sites and our Service. We also collect personal information when you request information about our services, request help or support, or otherwise communicate with us using contact forms or other methods for contacting us on our Sites or our Service. We may collect personal information such as name, email address, city, state, country, other demographic information, interests and preferences, and personally identifying photographs and videos in these manners.
Information from Other Sources
We may receive information about you, including personal information, from third parties, and may combine this information with other information we maintain about you. If we do so, this policy governs any combined information that we maintain in personally identifiable format.
Use of Personal Information
We use personal information to provide services and information that you request; to enhance, improve, operate, and maintain our Sites, our Service, and our other systems and resources; to prevent fraudulent use of our Sites and our Service; to tailor your user experience; to maintain a record of our dealings with you, and for other administrative purposes.
We may also use personal information you provide to contact you regarding our products, services, and offers that we believe you may find of interest. We allow you to opt-out from receiving marketing communications from us as described in the “Choice” section below.
Disclosure of Information
We are not in the business of selling personal information about our users to third parties. We may disclose information about our users, including personal information, to third-party service providers (e.g., data storage and processing providers), that assist us in our work. We limit the personal information provided to these service providers to that which is reasonably necessary for them to perform their work for us.
We may also disclose information about our users, including personal information, if we believe that doing so is legally required or is in our interest to protect our property or other legal rights (including, but not limited to, enforcement of our agreements), or the rights or property of others.
As described below in the "Personal Information Available to Third Parties" section, personal information that you post or transmit to publicly-accessible areas of the Sites or our Service, or to third-party services (each, a "Submission") may be available to third parties.
In addition, information about our users, including personal information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership, in which personal information could be transferred to third parties as one of our business assets.
Personal Information Available to Third Parties
Some features on our Sites may allow you to post or submit personal information that is made available to other users of our Sites and our Service, and to third-party services. If you post or submit information using these features, any personal information that you include with the post or submission will be made available to other users of our Sites and our Service, as well as to any users of third-party services to which the post or submission is directed. Additionally, we may use personal information that you have otherwise provided to us in connection with certain types of content, such as photographs and videos, that you post on the Sites or provide to us for possible display on the Sites. You include personal information in any posts or submissions using such features at your sole risk.
We may allow you to select privacy options that limit access to some types of personal information that you post or submit using such features, but no security measures are impenetrable or perfect. Additionally, even in the event that information posted using such features may be removed, caching and archiving services may have saved that information, and other users or third parties may have copied or stored the information. We cannot warrant or guarantee that any personal information that you provide on and in connection with any such features will not be accessed, viewed, or used by unauthorized persons.
If you receive marketing or promotional communications from us, you may unsubscribe at any time by following the instructions contained within the message that we send. You may also opt-out from receiving marketing or promotional communications from us by sending us an email or by writing to us at the address given at the end of this policy.
Additionally, if you do not wish to be notified by email, postal mail, telephone, or text messages regarding products, services, events, programs, and offers that we believe you may find of interest, you may opt-out from such communications by sending us an email or by writing to us at the address given at the end of this policy. Even if you opt-out from marketing and promotional communications, you may still receive messages regarding any accounts you maintain with us, and regarding important updates to our Sites or our Service.
Children's safety is important to us, and we encourage parents and guardians to take an active interest in the online activities of their children. We do not knowingly collect personal information from children under the age of 13 without obtaining parental consent.
This Sites is generally intended for United States visitors. If you visit from other regions with laws governing data collection and use that may differ from U.S. law, please be aware that you are transferring personal information to the United States. The United States does not have the same data protection laws as some other regions. By providing personal information to us, you consent to the transfer of it to the United States and the use of it in accordance with this policy.
For your convenience, our Sites may contain links to other Web sites, products, or services that we do not own or operate. If you choose to visit or use any third-party products or services, please be aware that this policy will not apply to your activities or any information you disclose while using third-party products or services or otherwise interacting with third parties.
We use reasonable security measures that are designed to protect information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please note, however, that no data security measures can be guaranteed to be completely effective. Consequently, we cannot ensure or warrant the security of any personal information or other information. You transmit personal information to us at your own risk. We are not liable for the privacy of e-mail addresses, registration and identification information, communications, confidential or trade-secret information, or any other content stored on our equipment, transmitted over networks accessed by the Sites, or otherwise connected with your use of our Service.
If you have any questions or concerns regarding the security of the Sites, please e-mail us using our Contact Us form.
If you suspect that you may have been a victim of fraud, we highly recommend you immediately take the appropriate steps to ensure your security. If you have further questions or concerns on this matter, please contact us using our Contact Us form.
Your online security can be jeopardized as a result of tactics employed by third parties who try to deceive customers of legitimate commercial sites such as ours into revealing their personal information to the perpetrators for the purpose of fraud and theft. These tactics, often referred to as “phishing,” may occur through various methods. Two of the more common “phishing” methods include:
False or “spoofed” sites. You may receive a fraudulent email directing you to a “new” fraudulent CWI website, or you may follow a link from a third party site to a “new” fraudulent CWI website, or you may click on fraudulent entries that may appear from time to time on legitimate search engines.
Forged or fraudulent email. You may receive a fraudulent email that purports to have been sent by CWI or other legitimate e-commerce site. These emails seek personal information from you. These emails often pretend to “update” your account information or claim that there is an amount in dispute or use similar pretexts, all intended to induce you to divulge your personal information, particularly credit card information or your date of birth and social security number (which can be used to perpetrate identity theft).
If you suspect that you have been subjected to any of these kinds of activities, you also should contact the Federal Trade Commission at www.ftc.gov or phone 1-877-FTC-HELP.
Updates to this Policy
We may occasionally modify this policy, and such modification shall be effective upon posting by us on the Sites. Your continued use of this Sites after such modifications will be subject to the then-current policy. We encourage you to periodically review this policy to stay informed about how we collect, use, and disclose personal information.
PO Box 802888
Santa Clarita, CA 91380-2888